We love our customers

Call the following number from Monday to Friday 08:00am-06:00pm: +302107242292, or text through Whatsapp here +306944290049. We want to be part of your shining memories!

Location

4 Manoliasas Street, Athens,
16121, Greece

info@cpapspot.com
info@multidoctorshop.com
metropal@yahoo.gr

Phone

+30 210 724 2292

Monday to Friday
08:00am-06:00pm

Contact Us

Have a question or need assistance? Send us a message or use our contact details to connect with our team.

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Frequently Asked Questions

Answers to common queries about our products and services. For more details, visit our FAQ page.

Do you offer international shipping?

We deliver to the UK, EU, and selected international destinations. Due to manufacturer restrictions, some CPAP, BiLevel, and oxygen machines cannot be shipped outside the UK or EU. We do not ship to Russia, North Korea, or China (except Hong Kong).

How long does shipping take?

Delivery times vary by destination and shipping method. UK orders arrive in 1–3 business days with FedEx or about 7–10 days via Hellenic Post. EU orders arrive in 1–2 business days with FedEx or about 7–10 days with Hellenic Post. International deliveries outside the EU typically take around 15 days.

What payment methods do you accept?

We accept credit card payments via EPOS, Stripe, and PayPal. For purchases of €99 or more, you can choose between paying in full or in 3–12 monthly installments at a low, fixed interest rate.

What is your return policy?

You can return defective items within 30 days for inspection and replacement. Return shipping is the customer’s responsibility unless the item is faulty or damaged upon arrival. Products bought with gift vouchers cannot be returned or exchanged.

Can I track my order?

Yes. All orders include tracking. For postal shipments, we suggest contacting your local post office about a week after shipping for updates.

How can I contact your customer service?

Reach us through our website’s contact form, by phone, or by email. We are available Monday to Saturday to assist you quickly.

Fast & Reliable Shipping

Trusted delivery across the European Union, the UK and international destinations.

Certified Quality Products

All items are officially approved and come with manufacturer certification.

100% Secure Payments

Safe checkout with trusted, encrypted payment providers.